Orbotrade respects your privacy. We collect only the minimum data necessary to operate the Service. We never sell your personal data to third parties.
Orbotrade is the data controller for personal information collected through this Service. For privacy inquiries, contact us at hello@orbotrade.com.
| Data Type | Purpose | Retention |
|---|---|---|
| Email address | Account creation, login, communication | Until account deletion |
| Password | Authentication (stored as irreversible hash) | Until account deletion |
| Exchange API keys | Connecting to your exchange for trading | Until you remove them or delete account |
| Payment information | Processing subscription payments | Handled by Stripe; we do not store card details |
| Data Type | Purpose | Retention |
|---|---|---|
| IP address | Security, fraud prevention | 90 days |
| Browser/device info | Service optimization | 90 days |
| Trading activity logs | Performance tracking, debugging | Duration of subscription |
We do not collect your exchange account balance, personal wallet addresses, government-issued identification, or social media profiles.
We use collected information to: provide and maintain the Service; process payments and manage subscriptions; communicate with you about your account, updates, and support; improve the Service through usage analytics; comply with legal obligations; and detect and prevent fraud or abuse.
We do not sell, rent, or trade your personal data. We may share data with:
We implement industry-standard security measures including: encryption of data in transit (TLS/SSL) and at rest; hashed passwords using PBKDF2 with unique salts; encrypted storage of API keys; regular security reviews; and access controls limiting employee access to personal data.
Despite these measures, no system is 100% secure. You use the Service at your own risk.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us at hello@orbotrade.com. We will respond within 30 days.
In accordance with Korea's Personal Information Protection Act, we: collect personal information only with your consent; use personal information only for the stated purposes; do not provide personal information to third parties without consent except as required by law; and appoint a privacy officer responsible for data protection compliance.
For users in the European Economic Area (EEA), our legal basis for processing is: contract performance (providing the Service); legitimate interests (security, fraud prevention, analytics); and consent (marketing communications, if applicable). You have the right to lodge a complaint with your local data protection authority.
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. You may disable cookies in your browser settings, but this may affect the functionality of the Service.
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law.
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us to request deletion.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We will notify you of material changes via email.
For privacy-related inquiries: hello@orbotrade.com